ChatFox Academy
What Is ChatFox?
ChatFox provides automated Slack Conversation Starters That Increase Employee Engagement. Teams that work across an organization don’t have the same opportunity to get to know each other in the hallways, the water cooler, or around meetings. These opportunities to build meaningful professional relationships directly impact the way teams work together and communicate. ChatFox helps build more meaningful relationships across your organization, department, and team. We get the conversation started with Virtual Coffees, Icebreakers, ShoutOuts, Non-Violent Feedback and Birthdays. Unlike other employee engagement apps, ChatFox provides customizable chat cadences, custom Icebreaker questions, and custom ShoutOut skills within Slack to reinforce your organization’s values.
1. Setup Profile & Calendar
In order to get started there is a quick setup required. You will need to provide your birthday and connect your Google or Outlook Calendar. If you want more or fewer chats in individual or multiple channels talk to your admin. There is a lot of flexibility but your Slack or ChatFox admin will need to make the changes.
2. Icebreakers
Icebreakers are questions that get the conversation going across your organization. They will be posted on the selected channel set by your admin. To answer a question click on the Answer Icebreaker button. All answers will be posted on a thread where you and your team can comment.
3. Virtual Coffees
Virtual Coffees are randomly selected video conversations with up to 3 individuals across your organization. In order to participate, you will need to make sure that you have connected your calendar and that your admin has set up a day for coffee chats.
4. Shout Outs
ShoutOuts are recommendations based on skills. You can setup a ShoutOut any time by clicking the lightning bolts (short cut) button below the slack messaging window. Scroll down to the ChatFox app and select ShoutOuts. Your ShoutOut will be posted publicly in the channel on the day set up by your admin.
5. NVC Based Employee Feedback
Our Employee Feedback Conversation Starter is based on non-violent communication. With Nonviolent Communication (NVC) we learn to hear our own deeper needs and those of others. Setup a Feedback conversation starter any time by clicking the Slack Lightning Bolt shortcut and select ChatFox>GiveFeedback. Complete the form and submit it to send the feedback the same day.
4. Support
Email us at contact@chatfox.app or message us using the chat box in the dashboard.
Here Are Some Useful Guides:
How Does A Virtual Coffee Work?
The term virtual coffee can mean a lot of things to a lot of people. There are endless articles on how to build company culture and facilitate communication across distributed teams.
How Do ChatFox Employee Feedback Chats Work?
Easy-to-use non-violent communication-based employee feedback is something that most organizations have been missing. Providing team feedback is one of the biggest challenges for organizations and managers. Most Gen Xers do not find their feedback helpful.
How Does ChatFox Customization Work?
Setting up custom questions, values, behaviors, and norms are easy with ChatFox. You can simply add or remove any question from our Icebreakers to focus on key questions that are important to your team's culture. Or you can add values, behaviors, and norms that team members reinforce by recommending them in Shout Outs.
How Do ChatFox Employee Engagement Charts Work?
Evaluating team engagement is one of the biggest challenges for any leader. Traditionally team member engagement has been evaluated using employee surveys, testing, and behavioral observation. ChatFox Engagement Charts provide a new and effective way to observe remote team member engagement.
How Do ChatFox Team Member Profiles Work?
We have built a relevant team member profile that includes insights into who they are as a professional, as a team member and as a human being. Team member profiles highlight endorsements from actual team members who work together on a daily basis.
How To Access ChatFox Slack Homepage & Settings?
Making sure that our service does not conflict with already proven team events has been key in seeing our engagement grow.
How Do ChatFox ShoutOuts Work?
We built ChatFox Shout Outs because team member recognition is an important contribution to any great culture. Teams that work closely together value the contributions of their team members and want to recognize their team member's work.
How Do ChatFox Coffee Chats Work?
We built ChatFox Coffee Chats so that you as a team member have the ability to connect at a meaningful level with colleagues across your organization in order to build new professional relationships.
How Do ChatFox Icebreakers Work?
Our icebreaker feature was built to build rapport among remote team members so that it is easier to build working relationships and communicate with team members.
Getting Started With ChatFox
Getting Started With ChatFox. Testing, channel setup, feature activation, chat cadences.