Thanks For Trying ChatFox! We want to ensure that you and your team have the resources necessary to build a great remote team culture with ChatFox. There are some important steps to take in order to make sure that your team is ready to get started. Before getting started you should take a look at our getting started guide, book an onboarding call and introduce us to your team:
During the call we can get a better understanding of what you are trying to achieve and how we can help make it a reality. Get product training and ways to test and scale ChatFox on your team.
As simple as ChatFox is to install and use there are important steps when building any company culture whether it is remote or not. First you need to define how ChatFox can reinforce your company values and goals. Next you need to make sure that the management team leads any culture building initiatives. Third, you need to make sure that your team is informed and ready to get started. Fourth, you need to make sure that you have access to all fo the Slack channel permissions. Automating chats without taking these steps will lead to an unsuccessful ChatFox implementation.
When ever there is a drive to build or improve your corporate culture it is important that all stakeholders within the organization are involved. Clear communication leads to a smoother implementation, better adoption and a higher return on investment. You take care of the notifications and we’ll take care of the user experience.
Here is a sample message you can send:
"Hey Team, I wanted to let everyone know that we are implementing a Slack bot call ChatFox that builds remote team culture. It will help increase team engagement and reinforce our team values. They do this with multiple chats a week, an icebreaker question, a coffee chat, and a Shout Out. The responses to the chats are posted on the feed of the designated channel. You can learn more about how it works here: https://chatfox.app/training/getting-started-with-chatfox/"
The level of testing depends on the size of your organization. If you expect to have more than 20 people in the designated Slack channel you are going to want to test ChatFox on a Slack channel with fewer users first. Testing is not to make sure that it works, it is to be informed of how it works so that you can field any questions from your team. If you decide to test with a group of less than 8 you will be able to test with a free plan. If you want to test with more people then email firstname.lastname@example.org. We like to play it safe, we hope you do too!
Setting up custom questions, values, behaviors, and norms are easy with ChatFox. You can simply add or remove any question from our Icebreakers to focus on key questions that are important to your team's culture. Or you can add values, behaviors, and norms that team members reinforce by recommending them in Shout Outs.
Evaluating team engagement is one of the biggest challenges for any leader. Traditionally team member engagement has been evaluated using employee surveys, testing, and behavioral observation. ChatFox Engagement Charts provide a new and effective way to observe remote team member engagement.
We have built a relevant team member profile that includes insights into who they are as a professional, as a team member and as a human being. Team member profiles highlight endorsements from actual team members who work together on a daily basis.
We built ChatFox Shout Outs because team member recognition is an important contribution to any great culture. Teams that work closely together value the contributions of their team members and want to recognize their team member's work.