How To Use ShoutOuts To Improve Employee Recognition

How To Use ShoutOuts To Improve Employee Recognition

January 27, 2021

As teams continue to work across regions, across offices, and from home, it is more important than ever that your employees feel included and rewarded for their efforts. Recognizing employee efforts and rewarding them for aligning themselves with your organization’s goals, behaviors, norms, and values will increase employee engagement. Even though financial rewards are a great way to put your money where your mouth is there are other important ways to reward your employees. Do this by recognizing their accomplishments and reinforcing their contributions to the values and goals of the organization. Let’s take a look at how to use ShoutOuts to improve employee recognition.

How To Implement Employee Recognition

Every organization has a different culture, different organizational structures, and different processes. Evaluating your unique organization’s needs directly impacts the way that you recognize and reward employees. Change the way you recognize employees based on teams, departments, or across the entire organization. Each one of these levels will require the participation of different stakeholders and might have entirely different processes.

Define The Goals, Values, & Skills You Want To Reinforce

Your company culture should drive employee recognition. There are many contributions, accomplishments, and deliverables that could be recognized. Combining those events with company skills and values will motivate employees to work towards a common goal. Outline the things that make up your unique culture like:

  • What values do you want to reinforce?
  • What are your team, departmental and organizational goals?
  • Which skills are important for success?

Identify What Kinds Of Behaviors You Want To Reinforce

Some behaviors that stand out include helping other team members, beating deadlines, profit, community, loyalty, etc. What behaviors should elicit a shoutout from leaders, managers, and other team members?

Decide What Channels You Will Use

If an individual has helped out a colleague to meet a deliverable then perhaps a quick shoutout from the colleague will do the job. If an employee has committed 20 years to an organization and been the backbone of the organization’s success then you might want a more formal celebration or reward presented by the leadership. There are many levels of recognition, it is a matter of defining how your team will approach it. Here are some potential channels:

  • Quarterly or yearly meeting.
  • Company webinars.
  • CEO messages.
  • Trainings.
  • Company wide email.
  • Slack or other daily messaging tool.

Which Rewards Work Best

Rewards are made up of cash, gifts, or experiences. Experiences are my personal favorite because they can reinforce your company values while generating great memories for employees. Questions to ask when deciding on rewards:

  • How will you distribute these rewards?
  • Who will manage this process?
  • What type of rewards reinforces your culture?
  • What is the budget for rewards?

What Are ChatFox ShoutOuts?

ChatFox ShoutOuts is a value-driven way to quickly recognize employees and colleagues within Slack on a daily or weekly basis. They are short and concise recognition statements based on your company’s values. ShoutOuts are stored for team members to review or managers to use when evaluating team member contributions over the longer term.

How To Use ShoutOuts For Employee Recognition

For day to day recognition it is important that individuals are recognized publicly based on values, skills, behviors, goals and norms that are relevant to the organization.

  • Use ShoutOuts as a channel: Slack is one of many channels that can be used for public employee recognition. HR could also send emails or organize events.
  • Empower Team Members & Managers With ShoutOuts: Any team member can send out a ShoutOut. This empowers managers and colleagues to regularly recognize team members.
  • Use ShoutOut Data For Rewards: All of the data from ShoutOuts is stored. Managers can use that data to determine who should be rewarded.


Employee recognition is an established organizational management tool. Defining what behaviors and values your organization want to enforce will help build your employee recognition program. Using ShoutOuts can help simplify the recognition process by enabling team members and employees to share public recognition based on individual skills and values.

About ChatFox

Employees that work across an organization don’t have the same opportunity to get to know each other in the hallways, the water cooler, or around meetings. These opportunities to build meaningful professional relationships directly impact the way employees work together and communicate. ChatFox increases employee engagement by building more meaningful relationships across your organization, department, and team. We get the conversation started with Virtual Coffees, Icebreakers, ShoutOuts, and Birthdays. Unlike other employee engagement apps, ChatFox provides customizable chat cadences, custom Icebreaker questions, and custom ShoutOut skills within Slack to reinforce your organization’s values.

How To Use ShoutOuts To Improve Employee Recognition References



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