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ChatFox Product Update – May 2020 Streamlining

ChatFox Product Update – May 2020 Streamlining

May 14, 2020

The most consistent feedback that we have received from our customers is to lower the activity in channels so that larger teams are not overwhelmed by the ChatFox responses from Icebreakers and Shout Outs. Here are this weeks ChatFox Product Updates:

Icebreaker Threads

All users will be asked the same Icebreaker question every week and responses will be shared in a thread of your chosen Slack Channel. This allows larger teams to lower the amount of activity in any given channel from Icebreakers.

New ChatFox Slack Homepage

Now you can access everything that you need as a ChatFox admin right in Slack. By clicking on the ChatFox App on the sidebar menu you will see the new ChatFox homepage. On the homepage you can:

  1. Look at your profile.
  2. See how much activity your team has.
  3. Access settings.
  4. Access other team member profiles.
New Settings Page

The new settings page is accessed by clicking “Settings” at the top right of the ChatFox Slack Homepage.

Choose A Different Channel For Each Chat

You can now choose up to 3 different channels for your chats. Each chat feature can have a different Slack channel. Responses from Icebreakers, Shout Outs, and Coffee Chats can now be accessed on their own channel. We did this because of larger teams who were seeing too much activity in one channel.

Team Member Profiles

On the ChatFox Slack Homepage, all users can select their team members from the dropdown menu in order to see their ChatFox history. Users can see all icebreaker responses, Shout Outs given, Shout Outs received, and points accumulated.

About ChatFox

ChatFox is a Slack chatbot that builds remote team culture. Remote teams that only engage through projects, tasks, and deadlines do not foster a culture around shared values and goals. Build a strong remote team culture, improve remote team productivity, and eliminate team member isolation. Use ChatFox Icebreakers to build rapport with team members, use ChatFox Coffee Chats to have meaningful conversations with people across your organization, or use ChatFox Shout Outs to recommend a colleague and endorse their skills. Unlike other remote team solutions, ChatFox looks at remote team culture from a strategic perspective and has created engaging chats for your team that provide management with insights into remote team engagement, skills, contributions, and mobility.



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